this post was submitted on 18 Jul 2024
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Why would a random dealership call the secretary of state, and even if they did why would they not have called the department of transport before that? That's like calling the CEO before calling the customer hotline
I'm going to guess that they didn't. And Josh just said whatever he had to to meet his sales target for the month.
I'm going to guess there was no Josh.
This is probably more likely.
You might be sadly surprised how often that or something similar happens. There are a lot of business customers out there who somehow believe that their business is always the most important business and they shouldn't have to follow standard procedure to get support.
And of course it often works.