this post was submitted on 10 Jul 2024
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Most consumers hate the idea of AI-generated customer service (www.techspot.com)
submitted 4 months ago by [email protected] to c/technology
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[–] [email protected] 37 points 4 months ago (2 children)

This is how companies that don't have competition act. This is how most companies act. We need more anti-trust enforcement.

[–] DrElementary 8 points 4 months ago

This is how companies act even if they have competition. Because the competition is doing it, too.

[–] LordCrom 5 points 4 months ago (1 children)

The worst is the "in order to free up queue space, please try your call another time. Hangs up "

[–] [email protected] 4 points 4 months ago (1 children)

I've not heard of that before. That's insane.

[–] LordCrom 2 points 4 months ago

Gov agencies that don't like answering questions do this a lot.