this post was submitted on 10 Jul 2024
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Most consumers hate the idea of AI-generated customer service (www.techspot.com)
submitted 4 months ago by [email protected] to c/technology
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[–] yamanii 1 points 4 months ago* (last edited 4 months ago) (1 children)

That's cool and all but it was a regional problem on their end, I learned after trying the whatsapp bot, which worked way better than the phone piece of shit.

I actually had a pretty godawful hardware provided by the ISP years before, that I just killed in salt water and said it wasn't working, then I got a new one from them that actually had a good wi-fi range :).

[–] michaelmrose 1 points 4 months ago (1 children)

You know you didn't have to commit modemacide. You could have actually just asked for new hardware.

[–] yamanii 1 points 4 months ago (1 children)

They refused, I did what I had to do :)

[–] michaelmrose 1 points 4 months ago

What happens when whatever promotion you are on rolls off and the hardware now costs you $15–20 bucks a month? Owning your hardware makes imo a ton of sense still.