AssholeDesign

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This is a community for designs specifically crafted to make the experience worse for the user. This can be due to greed, apathy, laziness or just downright scumbaggery.

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Fun fact: If you use your bank to threaten adobe, they will waive the cancellation fee (imgur.com)

submitted 5 months ago by Potatos_are_not_friends to c/assholedesign

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Not mine but this is actually what I did too.

I said I plan to charge back on my credit card. They threatened that if I did that, they can't promise my account wouldnt be flagged.

I said "bet" and they removed the cancellation fee and cancelled the service.

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[–] EvacuateSoul 21 points 5 months ago* (last edited 5 months ago) (1 children)

They may cancel your credit card or refuse to open new ones for you, but they can't refuse to charge back transactions you dispute.

[–] [email protected] 8 points 5 months ago (1 children)

Half true. They will refuse charge backs if you keep doing them. I've seen them be refused on customer orders before.

[–] EvacuateSoul 4 points 5 months ago (2 children)

How can that comply with federal law that customers are not liable for fraudulent purchases on credit cards?

[–] [email protected] 19 points 5 months ago

I would imagine that it's exactly because of the word you used. Fraud.

If someone is going on a chargback spree it's going to look fraudulent from the customers end. So their would likely need to be some kind of evidence or back and forth with the credit card company. Since they are now the middle man taking money from companies and putting it back in a lowly plebs pocket.

[–] [email protected] 3 points 5 months ago

No idea, man. I'm just providing my experience with it from when I saw it happen all the time at work.