this post was submitted on 25 Jun 2024
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"Hey this is CVS, we have your prescription ready"
[Go to CVS]
"Oh, we received the prescription from your doctor but it isn't filled yet. Can we fill it now? No, come back in 2 hours."
I don’t understand how it can possibly take 2 hours to count a couple dozen pills, throw them in an orange tube, and slap a label on it. Maybe a pharmacy tech can enlighten me here.
All the other people who have ordered meds before you. Also where you told a two hour wait time in person? That's a little suspect if it's not a huge order. I worked a very busy pharmacy, and if you are waiting in store we rarely had to ask more than a half hour. In fact a half hour is rare, but a rush when we are short handed....
But if you call ahead or order online, that yea you are just in the line of a few hundred people who needs rxs filled.
My CVS went through a period at one time where even in person prescription, they would ask me to come back later to pick it up. CVS treats its employees like trash, but apparently customers got mad enough that they finally hired some more people because that hasn't happened in a while.
Corporate CVS is absolutely terrible, to the customers and employees. As a pharm tech, my supervisors (the pharmacists) were awesome. The company was shit to work for and I understand completely how customers feel. Unless you live in a city with like a thousand CVS locations and the multiple locations makes a big difference to you, avoid them.
If you live in a small town type area and that one CVS is all you have? Ask to talk the pharmacy manager. They are one of the two or three pharmacists you see all the time. They cannot stop all the robo calls. But they can make sure that most of the time (that one person is not there every day)that your shit is ready when you want it. Again, CVS sucks but they are forced to hire real people.
I can walk to CVS from my house. That's the main reason I stay at this pharmacy. The staff there know me and I like them. But fuck the corporation for real.