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McDonalds removes AI drive-throughs after order errors (www.bbc.com)

submitted 1 week ago by Stopthatgirl7 to c/technology

106 comments fedilink hide all child comments

McDonald's is removing artificial intelligence (AI) powered ordering technology from its drive-through restaurants in the US, after customers shared its comical mishaps online.

A trial of the system, which was developed by IBM and uses voice recognition software to process orders, was announced in 2019.

It has not proved entirely reliable, however, resulting in viral videos of bizarre misinterpreted orders ranging from bacon-topped ice cream to hundreds of dollars' worth of chicken nuggets.

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[–] [email protected] 24 points 1 week ago* (last edited 1 week ago) (15 children)

AI is going the same way as self-driving cars...

It has the power to bring such amazing change, but greed is poisoning the technology, and it's being weaponized against the lower and middle class in disguising ways.

Shoutout to Elon for fucking up self driving cars by releasing cheap, imitation technology after his competitors spent literal decades carefully testing and perfecting genuine solutions.

Greed is why we can't have nice things... Everyone should be angrier about this stuff.

[–] BananaTrifleViolin 9 points 1 week ago

AI is and always has been a bullshit technology. Its no where near as capable as its proponents in tech industry have been claiming. Its all driven by greed to feed into a stock price frenzy but its the emperor's new clothes. In the future it may be something useful but at present even the tools that exist are unreliable and broken.

Self Drive Cars is different, very much a Tesla issue rather than generalised. Tesla has a first move advantage but then Elon Musk blew it by forcing his engineers to cut back on sensors and tech to save money because he knows best. Other self drive manufacturers are doing well and even have licenses to test their fully featured systems in multiple locations.

AI is a generally crap technology (maybe in the future it will be something useful). Self Drive is a generally myself up technology, except at Tesla where they went for the crap unworkable version.

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