this post was submitted on 10 Jul 2023
3303 points (99.3% liked)
Lemmy.World Announcements
29066 readers
3 users here now
This Community is intended for posts about the Lemmy.world server by the admins.
Follow us for server news 🐘
Outages 🔥
https://status.lemmy.world
For support with issues at Lemmy.world, go to the Lemmy.world Support community.
Support e-mail
Any support requests are best sent to [email protected] e-mail.
Report contact
- DM https://lemmy.world/u/lwreport
- Email [email protected] (PGP Supported)
Donations 💗
If you would like to make a donation to support the cost of running this platform, please do so at the following donation URLs.
If you can, please use / switch to Ko-Fi, it has the lowest fees for us
Join the team
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Thanks Ruud for fixing it! Just a reminder guys that If you are using a third party app you need to login again.
Thank you.
In case anyone else is having trouble logging in, my password wasn't working so I had to reset it from the website.
So now I can log in via a 3rd party app but not the website (with the new password that I reset via the website.)
I'm currently posting from the 3rd party app. Digging around to try and find 2FA settings for Lemmy.
Someone else commented that cookies need to be cleared on the website (again, for anyone else reading this and having issues.)
Further 3rd party heads up -- for us nontech refugees:
If it looks like you are logged in, you may not be. I use Connect, and at your reminder, I clicked my acct and it says I was logged in. I tried to comment that Connect login was working, and my comment didn't show up.
I tried again, only to see an ”error: not logged in” message pop up.
Signed out, signed in again manually, and all is well.
So do a double check, Lemurs. Trust in your actions, not your eyes.
Can confirm. Was like: “Memmy is fine!” — **Narrator:**nope. It was not.
Thanks for the info! Here is my test to see if I'm actually logged in.
For capable people this is a minor annoyance but whenever there’s an “everyone needs to login again” issue, we will lose mere mortal users. In this case it wasn’t even clear that was needed - I appeared to be logged in but nothing worked. Ordinary users give up over things like this. I’ve seen it happen many times on sites where I had access to the analytics. I hope we regard this as a really bad thing to be avoided at all costs and not a “no big deal, just log in again.” Easy for you, easy for me, many others will just bail.
Thanks for the heads-up.
Thank you!