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The Distribution of Users’ Computer Skills: Worse Than You Think (2016) (www.nngroup.com)

submitted 2 weeks ago by [email protected] to c/technology

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[–] deweydecibel 13 points 2 weeks ago* (last edited 2 weeks ago) (2 children)

I keep hearing this but it's perplexing.

Students have been using laptops in school and college for a long time now, no matter how much time they spend on their phone.

What I encountered in IT isn't people who have no idea how to use a computer, it's people that have very little idea how to use Windows over Apple or occasionally Chromebook. But even then, they usually still know Windows from needing to use it at some point in school. It's the settings and other little things they struggle with, not the basics.

I have to explain things like how to right click because a lot of people have grown up only using phone/tablets

Or they come from iMac or MacBooks where right clicking is less emphasized as it is on Windows.

[–] vladmech 10 points 2 weeks ago

Could be, could be. This is just anecdotal on my part where I’ve helped people get up to speed and they’ve told me they basically never used a computer growing up. Maybe they don’t count Chromebooks as part of that group, dunno.

[–] [email protected] 3 points 2 weeks ago

Shit I am a pretty high level electrical engineer, and even I loathe having to use Windows these days. I actually used to be team Microsoft, but have been primarily Linux for more than a decade now, and vastly prefer MacOS as an ssh client, which is mostly what I need a laptop to do.