this post was submitted on 28 May 2024
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Privacy
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General advice is never use a debit card, use a credit card, it changes theft from a big problem to a manageable one.
I've heard this advice as well. It certainly doesn't hurt, if you have credit cards, to prefer them.
I imagine it is a lot nicer to have a fraudulent item on a future bill, than an actual fraudulent deduction from a current active account. And fraud correction is prompt enough, that the bill never comes due on a CC, whereas the money is, indeed, missing immediately on a debit card.
That said, not having any credit cards, I would never open one simply for the fraud protection.
Debit card fraud correction has always been prompt and accurate, for me.
The card companies do not discriminate, currently, between corrections on credit and debit cards. Currently, that's largely thanks to contract language with their debit card customers that prevents them from such discrimination.
I added disclaimers like crazy above, because FinTech is a constantly evolving industry with constantly changing terms of service. And because most people working in FinTech are assholes who want to scam you.
Edit: I've corrected the above advice with yours, thanks! There's certainly no reason to prefer debit over credit for online use, for anyone who has both card types. I just have a bad habit of using the words interchangeably because I only carry debit cards.
In Spain (not sure about Europe in general) things are slightly different.
I have been living in Canada for 9 years, and there if you see a transaction you don't recognize in your credit card statement you phone your bank and they take care of that.
Here in Spain you need to go do the police, file a report, then talk to your bank, then they'll think about it.
So when I came back I was talking with some guys I know and they convinced me that, at least around here, it's still a good idea to use Paypal. You also get faster refunds, etc (and that could be due to some European regulation, not sure).
Santander and Caixa are perfect examples of how to terribly handle fraudulent payment disputes. I worked in the industry is it's kinda well known they don't even follow scheme (Visa/MC) requirements and when you ask them to escalate to scheme they gaslight you.
Knowing this is the hoops you have to jump through in .es means it makes sense they don't have a robust anti-fraud process outside of .es.