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Mods, what tips or etiquette do you recommend for reporting? (lemmy.cafe)

submitted 3 months ago* (last edited 3 months ago) by [email protected] to c/fediverse

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With recent events hilighting the value of quality moderation, it got me to consider: How can we help you out?

What steps, considerations, encouragements or warnings would you give the userbase regarding best practices for using the report feature (or other interraction with mods)? Reporting less, reporting more, putting more detail in the form, or just leaving it blank?

I was thinking of maybe putting together a psa-style infographic (a la think before you post) if the answers you give are poignant or significantly unknown to the average user.

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[–] [email protected] 9 points 3 months ago (10 children)

I've noticed a sharp increase in spam and I've been reporting each one simply as "spam".

I then block the user

Many of these posts have dozens of down votes.

Several go back months, which I discover when a new variant turns up.

I'm unsure if what I'm doing is helping or not, and as an ICT professional, I'm not sure why this obvious spam isn't caught earlier.

[–] [email protected] 3 points 3 months ago (8 children)

I then block the user

Is this not a slightly selfish action? It solves the problem for you, but doesn't make the community better for everyone. I feel like blocking users should be reserved for issues like harassment, not spam.

[–] Draconic_NEO 2 points 3 months ago (1 children)

I don't and will not use blocking for users basically for that reason, it doesn't actually solve anything it's just pretending things are okay for you when they aren't for everyone else. It's probably the reason why reporting doesn't happen as much as it should.

Even in harassment it is particularly useless because even though you stop seeing them and getting notifications they can continue replying in your threads, they can even use that to turn people against you. If it at least prevented posting and commenting on your profile I'd use it in those situations, but as it stands it doesn't, so it's useless to me, because if somebody is harassing me, the last thing I want to do is hide them while allowing them to keep harassing me, it gives them mote opportunities to cause trouble and removes my opportunity to report them for that trouble.

[–] [email protected] 2 points 3 months ago

Very well put.

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