Liftoff!

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A mobile client for Lemmy running on iOS and Android

founded 2 years ago

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Can’t log in on iOS (self.liftoff)

submitted 2 years ago by sachasage to c/liftoff

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Forgive me, if this is already been posted, but I downloaded the app on TestFlight and I cannot login on my account. Could anybody help me out?

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[–] mykl 2 points 2 years ago (1 children)

On lemmy.world? That shouldn’t be a problem. Can you screenshot the page with any message that you get?

[–] sachasage 2 points 2 years ago (1 children)

There’s no message, the spinner just keeps going on the login button.

[–] mykl 2 points 2 years ago* (last edited 2 years ago) (1 children)

Okay, thanks for reporting this. Someone has raised an issue for this at GitHub, so you’re not the only person affected.

Are there any other unusual characters in your password? Spaces, Unicode, whatever?

[–] sachasage 1 points 2 years ago* (last edited 2 years ago) (1 children)

There is some punctuation in the password, How important is it to be specific?

Edit: thanks for the responses!

[–] mykl 2 points 2 years ago (1 children)

It might be worth experimenting with a few changes to it and seeing if there’s something specific. Spaces in and after the password have been an issue too.

[–] sachasage 2 points 2 years ago (1 children)

Oh good suggestion thanks

[–] mykl 1 points 2 years ago* (last edited 2 years ago) (1 children)

No problem. Let us know if you find anything. edit: Plus check your version number. if you're on 0.0.1 you need to upgrade.

[–] sachasage 1 points 2 years ago (1 children)

Ah oh interesting - how do I update though? I’m on testflight ought it not grab the update automatically?

[–] mykl 1 points 2 years ago* (last edited 2 years ago) (1 children)

Yes it will once you switch. I was originally developing under my personal account but once Liftoff! started taking off I moved to a dedicated account, which meant we had to create a new app for TestFlight. If it says 0.10.xxx in TestFlight, you’re fine though.

[–] sachasage 2 points 2 years ago (1 children)

It says 0.1.0 (11)

[–] mykl 1 points 2 years ago (1 children)

Oh wow. You need to get your hands on the new version: https://testflight.apple.com/join/jKENkGjX

You should find it a lot better to use!

[–] sachasage 2 points 2 years ago (1 children)

Ah cool! I’m trying it out right now. Thanks for helping troubleshoot.

[–] mykl 1 points 2 years ago

Not a problem, it’s really helpful to be able to dig into an issue like this. Have fun with the app!