@pezhore @ilovecheese Might want to post some images, showing the problem and/or the Name+Model for the lock in question.
There are quite a few different size tubular locks and not all of them can be tensioned in the same way.
If you know the name/model... you could also try searching youtube with it and see if anyone else has opened it and what they usedπβ
@Jerb322 This may help some. Seems to be standard pins with a wicked keyway unlike Medeco's angled pins and side-bars.
https://lockwiki.com/index.php/Medeco_KeyMark