iMike

joined 2 years ago
[–] iMike 3 points 2 years ago (1 children)

I was convinced my bank will give me a refund as I used a credit card, so it's their money kind of, I told them via a chat I didn't recognise that transaction, they said they will put a block on transactions from apple for 12 months and to call their fraud department, so I did, spoke with them for 20 min and in the end they couldn't refund it because they can see I used my iPad to buy that app. After that I tried speaking with their senior advisor, been on a call for 33 min with them, the guy was trying to dispute it with their accounts department and in the end said they can't change their decision as that app in not eligible! Shocked. Lesson learned, apple in UK doesn't give refunds for apps, maybe they used to in the past but they don't anymore...

[–] iMike 8 points 2 years ago

Must have been jealous spez

[–] iMike 3 points 2 years ago (3 children)

Thanks for this. I’ve tried it first time but chose “my purchase does not work as expected“ - that’s what I get for being honest… Now when I’m trying again it says “You have no purchases that are eligible for a refund.”

I’ve used a credit card and I’m in the process of asking my bank to cancel that transaction.

[–] iMike 1 points 2 years ago

Good idea but I don’t think I can because this transaction is not showing in my wallet as it wasn’t via Apple Pay, I think App Store purchases charge the cards directly and it doesn’t go via Apple Pay…

[–] iMike 3 points 2 years ago (5 children)

Yes in England. They just rejected it and said to me on chat they cannot change the decision: “I have checked your account with my resources and it looks like you already requested refund for the same purchase and I'm afraid to inform you that since the refund request got denied there is no option to request for the refund again.

While I’m not able to explain in detail what our decision-making process is when considering refund requests, what I can tell you is that there are limited circumstances in which we at iTunes are able to provide refunds for various purchases. Upon review, our escalation team determined that we are unable to provide a refund here today. I apologize for any inconvenience this may cause.”

[–] iMike 4 points 2 years ago* (last edited 2 years ago) (3 children)

Soo, if I read a book without asking the author first, he can sue me for reading the book?

[–] iMike 1 points 2 years ago

At least I know how to use google. Every one in my office just throws questions and then one of them will google it

[–] iMike 3 points 2 years ago

Yeah it was a bit confusing for me at first as it asks you on top of the page if you want to sign in or sign up, if you try to sign in you need to enter server name and obviously I didn’t know that either… But then you can just select one of the servers from the feed and join there. It should be a separate step, sign in or sign up and see list of servers.

[–] iMike 4 points 2 years ago (1 children)

Reach ppl should be in a sub

[–] iMike 1 points 2 years ago (1 children)

Ahh Really? I always do that but pour hot water at the same time, never had an issue

[–] iMike 10 points 2 years ago* (last edited 2 years ago) (3 children)
[–] iMike 3 points 2 years ago (3 children)
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