A/B feature testing is useful for gauging customer sentiment and to improve UI/UX based on a much wider sample size than QA testing.
OneShoeBoy
joined 1 year ago
@Deathsservant got a link for the SC community?
I learned to do it when in a call centre to avoid laying blame on any particular party (the company or the customer). Agreed though it can come across pretty shittily.
Mah man!