this post was submitted on 27 Jun 2023
6 points (100.0% liked)

MSP - Managed Service Providers

168 readers
1 users here now

Want more MSP Goodness? Join our live chat servers.

MSPs R Us (Discord) http://msp.zone

MSPGeek (Discord & Slack) https://mspgeek.org/join-us/

IT Pool Party (Slack) https://itpoolparty.com/

Our RMM Spreadsheet http://rmm.msp.zone

Our PSA Spreadsheet http://psa.msp.zone

MSP Exchange Wiki https://wiki.msp.exchange/

(Copied from /r/msp)

[email protected]

[email protected]

Rules

1. Technical Support Request

Please refrain from posting technical support requests. These should be directed to techsupport or sysadmin (above).

2. Repeated question

Your post is something that is submitted on a regular basis (probably more than once or twice per week.) Please try searching /c/msp for your answer before posting. If you still have questions, please rephrase your posts and re-submit it to try and make it more specific. We encourage fresh content :) Thanks!

3. Vendor Promotions and Webinars

Vendor participation is encouraged. Feedback and assistance can be invaluable. However, promotion of any products, including webinars, must be kept to the Weekly Promo thread.

Vendors are requested to identify themselves by either username or vendor flair.

4. No personal attacks or inflammatory language

We're forum for a group of professionals. Language and comments must be semi-professional. Refrain from using Insults, vulgar language and other harassing behavior.

5. Tax and legal questions are not allowed.

The purpose of this sub is to share business practices, discuss vendors, and share experiences. Tax and legal advice is best left to those professionals. This includes the sharing or requests for MSAs and other legal contracts.

6. VoIP questions outside of MSP programs.

Please refrain from posting questions and requests that deal with VoIP outside of MSP programs. These should be directed to ~~/r/voip~~ (No such community exists yet) or a similar board that specializes in the subject of VoIP. We are strictly a subreddit for MSPs.

7. Security Disclosure

Security reports are welcome, but we highly recommend to follow responsible disclosure. If you are unsure of who to contact, feel free to contact our team using the buttons below.

When very high risk issues are posted, the mod team might temporarily hide the post until we have confirmation of responsible disclosure.

8. No Surveys, Market Research, etc...

founded 1 year ago
MODERATORS
 

Unfortunately, I inherited ProofPoint Essentials. What all do you use (and like!). At my last job we used Avanan across the board and I LOVED their setup. Nearly no false positives/negatives.

top 6 comments
sorted by: hot top controversial new old
[–] dekekun 1 points 1 year ago

We're currently trialing Inky.

I found avanan difficult to manage from a global level. Having to go into each tenant one by one was frustrating.

[–] [email protected] 1 points 1 year ago

Plus 1, we use Avanan

[–] xander255 1 points 1 year ago (2 children)

Currently PPE as well, but I keep hearing people rave about Avanan. PPE seems to be stagnant anymore and they are missing some crazy obvious phishing messages. I may be shopping soon.

[–] [email protected] 1 points 1 year ago

Last I checked you can set up Avanan (and others that have API setups like theirs) behind PPE with just a few clicks. Might be worth a check. You can also set it to monitor only very easily.

[–] [email protected] 1 points 1 year ago

Yeah, PPE I don't think does phishing. Their higher tiers do afaik but I rarely ever see anyone comment about using those so can't say how they are.

[–] [email protected] 1 points 1 year ago

We use ProofPoint but exploring other options. I have heard very good things about Avanan but have never trialed it. We're big Sophos partners as well and they recently revamped their email security service, so we're going to at least give it a go given the integration with their other offerings.