this post was submitted on 06 Aug 2023
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Plex

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There's apparently a Plex outage currently. And it's a bit frustrating as it's preventing our TV app from connecting. Just an endless spinner after choosing a user despite only using local media etc.

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[–] [email protected] 10 points 1 year ago

Here is the solution you are looking for: https://support.plex.tv/articles/200890058-authentication-for-local-network-access/

Basically you can add IPs (such as your local domain) to bypass authentication. The only caveat is that you must be online when you set this. IE: You can't do it during an outage.

[–] [email protected] 4 points 1 year ago (1 children)

So this was affecting when I click on a movie and then click on an actor to get the other movies they are in that are in MY library. I guess this means if the net goes down most of Plex is just not working?

[–] [email protected] 8 points 1 year ago (1 children)

Kind of makes you wonder why you self host

[–] [email protected] 10 points 1 year ago

Because my files won't be pulled because of license reasons. Also we've been watching plex for the past few hours without being affected by this issue.

[–] [email protected] 3 points 1 year ago (1 children)

Dang, I should have posted this 10 minutes ago as it's back online now. Still, a little frustrating that what I thought was 99% local apparently has a pretty critical 1% on services someone else controls.

[–] [email protected] 13 points 1 year ago (1 children)

A Plex client connects to a Plex server through the central Plex service. That way you don't have to mess with your router and you can invite anyone in the Plex system easily to your own server. The drawback is that you will have issues when the central service is unreachable.

[–] [email protected] 6 points 1 year ago (1 children)

I guess I'd hoped it was less frequently than every time a user logs in. Or that the metadata was locally cached and checked occasionally. Or that there'd be a fallback for cases like this when outages occur. It's a nice feature for sure, but not having a local fallback (even a complicated one for most users) is a bummer.

[–] LuckyLu -4 points 1 year ago

That is quite concerning to be sure. Makes you rethink the so-called “Lifetime” pass.