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[USA] What do product safety investigators do when they go to people's homes? (self.nostupidquestions)

submitted 1 month ago by acetanilide to c/[email protected]

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I guess the process is probably similar in other countries but included my country anyway since I don't know enough about this stuff. Feel free to respond even if you're in another country!

I received injuries from using a product that is available internationally, but not sure how many or where they have actually sold. Later this week an investigator is going to come to my home to take pictures of the product. I feel like they must be doing something else too? Maybe an interview? It seems weird to come all the way out here for some photographs. If it matters, the manufacturer itself is located in a different country.

Thanks for any information provided!

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[–] EleventhHour 3 points 1 month ago* (last edited 1 month ago) (1 children)

Without even knowing what country or local jurisdiction you’re in, it’s impossible to say. I would speculate that they will investigate your claims, so be ready for some questions around that.

[–] acetanilide 2 points 1 month ago

Thank you. My country is in the title (USA). Hoping the interview goes well. Brain hasn't been working very well (part of my injuries was a concussion).