@nokturne213 In Canada, we also have transunion; they officially say max pw size is 30 but it’s actually 15. Complete joke. At least Equifax has proper 2FA.
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I always get a chuckle when financial institutions have requirements like these, or lack 2FA. My Lemmy account has more security at this point.
The 20 character length limit is so annoying because I once had 2 distinct passwords (not in use anymore) that were both coincidentally 21 characters long. Character limiting me by a single character at the end of those old passwords was annoying because I usually ended up, for some services I needed, having to change up and use a completely new password. Back when I was a lot worse about reusing passwords than now.
At least they show you their requirements. Usually I use passwords with up to 150 characters (including special ones). Getting a vague response like "Password is invalid" is so annoying. I then have to remove special characters and reduce the length step by step until it is accepted by the website. (But 20 characters is way too short, resulting in these hilarious other requirements. You just want to create an account, without having to do a PhD in creating passwords first.)
I've seen even shorter limits. Still annoying.
I went through that bullshit so many times trying to get the characters etc then the next step said not available try again later, then repeat that a few times. What BS a max of 20 characters is too.