this post was submitted on 20 Jul 2023
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Support (lemm.ee)

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lemm.ee Support

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what does one do if they forgot to verify their email for an account on lemm.ee? I can’t log into any android apps and the only way to log into the browser is to use the reset password option. I tried to go back and verify the email, but the link was over two weeks old. is there a way to resend the verification? any help is appreciated

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[–] [email protected] 1 points 1 year ago* (last edited 1 year ago) (2 children)

Hey, as you've reset your password, it means you have successfully used your e-mail on lemm.ee, so I can manually mark your e-mail as verified.

Edit: It turns out your e-mail was already verified, so probably there is something else going on with login. Can you contact me in Matrix or Discord so we can debug further?

Matrix: @sunaurus:matrix.org Discord: @sunaurus

[–] [email protected] 1 points 1 year ago (1 children)

Thanks but we just deleted that account and created a new one. I appreciate the support

[–] [email protected] 1 points 1 year ago

Also this was for my partner's account.

[–] JoeClu 1 points 1 year ago (1 children)

Hi. Couldn't figure out how to contact a lemm.ee admin or support person. I signed up as a new user on lemm,ee (lemmy.world is too congested). I verified email. The turn3d on 2FA, but it never gave me a key nor QR code. Now I cannot login. It says wrong 2fa code. I reset the PW, but that didn't help or turn off 2fa. So I signed up, verified, and am now locked out. Can you turn 2fa off on my new account?

New user I signed up as is [email protected].

[–] [email protected] 2 points 1 year ago (1 children)

Hey, I have disabled 2fa for this account

[–] JoeClu 1 points 1 year ago

Thank you. I appreciate the timely response. I was able to log in without issue. I started to subscribe to some local communities. When done, I started exploring subscribed communities. Then, the website went into a continuous loop saying:

lemm.ee

Checking if the site connection is secure

I do use adguard app and adguard dns. Maybe that's an issue? I don't know. Any thoughts?

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