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LPT: Before you open a package, start a video recording on your phone (or some type of device with a video recording feature) and film yourself opening it. (lemmy.dbzer0.com)

submitted 11 months ago* (last edited 11 months ago) by [email protected] to c/[email protected]

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Why? Because if the item turns out to be damaged or missing, you'll have an easier time when attempting to dispute charges with seller or financial institution.

Not just for packages, but any thing you buy at a store, you should just film yourself when opening them so you have evidence in case anything goes wrong.

Also secondary LPT related to this topic: In some countries (in the USA at least), using a credit card has better consumer protections than a debit card. Just make sure to pay off the balance at the end of the month so you don't incur interest.

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[–] ArchTemperedKoala 5 points 11 months ago (1 children)

In my country, most sellers put a warning on the box to make an unboxing or there will be no refund for complaints..

I think this is due to them getting scammed by others before, but I personally hate doing this because it's such a bother haha

[–] [email protected] 2 points 11 months ago* (last edited 11 months ago) (1 children)

It doesn't matter what the package says. When you buy something, you should look for signs of tampering before you check out. And when you film yourself opening a sealed box, and something goes wrong, now you have evidence. Laws supercede store policies. Most countries laws would allow you get get back your money especially with evidence.

Maybe if you open like a cereal box, you don't need to bother. But opening a new smartphone? I think it's worth the annoyance of filming yourself opening it. If you don't film it, best case scenario, you save a little bit of time, worst case scenario, you lose out on hundreds of dollars because it was damaged or missing.

[–] ArchTemperedKoala 2 points 11 months ago

Ah yes of course I'd make one if unboxing a smartphone, I'm talking about something smaller like a HDMI cable maybe, it's cheap enough but you'd be annoyed enough if the seller put only 1 while I'm buying 2 or it's actually defective or something..

In the past, the sellers usually just apologised and refunded the money or sent the replacement/missing part, but nowadays you'd have to include an unboxing video too.. Probably they've been scammed by a buyer before..

Fuck em all scammers man..

[–] spacedancer 3 points 11 months ago

I started doing this lately and it has made claims easier. I don't have to use it every time since most of the time they take my word for it, but it's definitely good to keep in your back pocket in case they dispute your claim.

[–] [email protected] 2 points 11 months ago

How many claims are y’all making?

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