Are you calling a dealership or Subaru of America? I've always heard that SoA were really responsive to customer complaints.
this post was submitted on 14 Jul 2023
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Both, started at the dealership and they told me to contact SoA. Spoke to someone briefly at SoA, and was told they would contact me if they found replacements, and I never heard back. I've also called and left a few voicemails to no avail.
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