That is a very good idea. The rest of the car industry just call it quality control... So.. yeah, great marketing as always.. I hope they only get better though! This is one of the biggest issue I see with the Tesla brand.

[–] reflectedodds 3 points 9 months ago (1 children)

The "no service" thing seems impossible, but I think this will have good outcomes. Basically someone will review the most common service problems and they'll fix those issues.

[–] ZapBeebz_ 3 points 9 months ago (1 children)

Unless I'm misunderstanding and they're separating "service" (fixing things that break outside a normal maintenance window, i.e chair adjusters break, etc.) and "maintenance" (regular upkeep; tire change, brake replacement , etc.) somehow, this is quite literally impossible.

If you use something, you'll cause wear and tear, and things eventually break. The only way they could technically get to a "no service" thing is by saying "Okay, our cars have a 5 year lifespan. After 5 years, you gotta scrap it and get a new one" and designing all their components to have a 10 year lifespan. And that's still gonna jack up their up-front costs significantly if they actually have to start using high quality materials to build these things. Not to mention that no one is going to want to buy a car with a designed short lifespan.

I just don't see how you can get infinite life from tires or brakes (at a minimum), and this just sounds either like someone at the top doesn't know what they're doing (likely) or they're having trouble putting out an understandable message (also likely).

[–] reflectedodds 2 points 9 months ago (1 children)

Yea, service will always be required. What I think it's about, even though it's not explained well in the article, is fixing software / poor mechanical design issues in their parts. If 5% of cars come in for a specific issue that can be prevented, then they'll fix the designs so that same issue doesn't happen. Leading to 0 service required for that part (as an ideal, not a reality).

It's not gonna happen, but it's a goal they can actively work towards to improve the cars.

p.s. i don't own a tesla or care what they do. Just sharing my thoughts on the article. I don't really know why I'm here...

[–] ZapBeebz_ 1 points 9 months ago (1 children)

...so all this "initiative" is about us finally making a good product? They are literally just describing the bog standard QA program any auto maker should have, right?

[–] reflectedodds 1 points 9 months ago

Yes