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Linux Questions

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Ok I nearly lost hope, since not being able to figure it out. (kbin.social)
submitted 10 months ago by [email protected] to c/[email protected]
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Ok I nearly lost hope, since not being able to figure it out.

PLEASE. SEND. HELP.

_ First: this might gonna get a long one, but I‘m desperately looking for help!
Second: I‘m a total newb on Linux, so I have really limited Linux know-how.

Specs:
Asus ROG Strix G15DS-R7700X088W
AMD Ryzen 7 7700X
NVIDIA GeForce RTX 3070
2x 1TB SSDs; 1x M2 NVME with W11 running, 1x SATA

Goal:
Running Dual Boot with W11 on the first, M2 SSD (already running fine) and Linux (Nobara preferred) on the second, SATA SSD

Distros I tried:
Nobara 39
Fedora 39
Fedora 38
Ubuntu 22.04
Pop!_OS

Problem I run into:
I can‘t boot even from the LiveUSB without the „acpi=off“ option. If I do, I get just a black Screen (with Backlight still on) or, if I get into the Grub options first, there‘s only „booting command list“ visible but nothing else happens (even with „quiet“ disabled, no info on the Screen at all).
One thing I noticed, since my Keyboard, Mouse and Mousemat (Razerfly) have lighting, when I try to boot without the acpi=off, they go dark. And stay dark. With acpi=off the keyboard alone goes dark but then lights up again after 2-3 seconds.
If I run it with acpi=off, I can boot and install, but I then have to boot every time with acpi=off. This leads to the graphics driver not being recognized by the OS and running always in 1024x768 „software rendering“ resolution (even with proper drivers installed and enabled and nouveau on blacklist). So just let „acpi=off“ enabled isn‘t an option.

I did, after researching for several hours, try with various other options (nomodeset, acpi=ht, pci=biosirq, noapic, nolapic, and so on, tried a ton of those) but nothing did the trick - always black screen of death without acpi=off.

I did update my BIOS to the latest Version (306), did try every possibilty of options enabled/disabled (Fast Boot, Secure Boot, IOMMU, acpi settings in BIOS, secondary on-board Graphics,…) with no change.

Since I ran out of options (in relation to my google and reddit search skills), knowledge (total newb on Linux) and possibility to ask friends (that know more about linux than me), I‘m desperate enough to ask for help.

You are my last hope, before giving up on Linux with my PC.

If someone has an idea I could try or even a solution, I‘d be endlessly thankful!

If I missed some info or something is needed, don‘t hesitate to as for specific details._

#linuxquestions

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[–] Shalade 2 points 10 months ago (1 children)

Hello, you've already probably tried this but just plugging in.

Have you tried changing HDMI / DP cables / ports? Is it possible you're running your screen from your motherboard instead of your graphics card?

If not the case, have you tried swapping from graphics card to your motherboard HDMI output whenever you get the black screen? Might be a case of Linux using the wrong graphics output...

Good luck on your endeavour!

[–] [email protected] 1 points 10 months ago

Thanks for taking the time to comment - yes, did test that already. I even tried (responding to an answer on one of my reddit posts) by effectively removing the PCIE Nvidia card and tried to boot like that without any success unfortunately.

[–] orris 2 points 10 months ago (2 children)

I am away on vacation and may not check back regularly, sorry in advance.

Is this only on LiveUSB? Have you installed to the SSD with acpi on and checked if it boots correctly?

If it is just the liveUSB it sounds like when you have acpi on it power cycles/changes the driver or something with the usb ports and causes the live USB to disappear while trying to boot from it.

Are you also booting UEFI or Legacy? That can change some of the answers.

[–] [email protected] 1 points 10 months ago* (last edited 10 months ago)

@orris

I installed Nobara with acpi=off (because no chance to boot/install with acpi on) but even if installed to the SSD, it doesn‘t boot up without the acpi=off option.
Booting UEFI

[–] [email protected] 1 points 10 months ago

@orris

Wanted to add, that I am 100% sure now, thag it kills my USB Ports, when trying to boot without the acpi=off setting
Unfortunately I didn‘t took any steps forward since, but trying googling/tinkering ahead…

[–] [email protected] 1 points 10 months ago* (last edited 10 months ago) (3 children)

You are my last hope, before giving up on Linux with my PC.

Don't worry by putting too much pressure on you mate.
You've made a bad bet with both Nvidia and Asus hardware. Both are known to make problems sadly. But we can fix it, I'm sure of that!

I've had that problem too a long time ago.
I think it might be because of the USB-stick.

  • What tool did you use to flash it? Try the Fedora Media Writer, Ventoy, Rufus, Etcher, or any other tool you tried before
  • Use another USB-stick
  • And another port
  • Eject the stick safely, don't just pull it out
  • Deactivate the CSM in the BIOS. It will make compatibility with many other OSs impossible or hard.
  • Secure boot should be fine on most popular distros
  • Reset the BIOS settings (but don't forget the CSM!)

Regarding my first paragraph, I recommend the -nvidia and/ or -asus images from universal-blue.org. Depending on if you want to use the PC for just gaming, or general use, you can give Bazzite a shot. Otherwise, the Silverblue and Kinoite main images are great too.
They have all drivers baked in if you select the right image.

Oh, and you could consider getting a second NVMe for Linux too. The performance will then be even better!

If the tips from above don't work, tell my the results. Then we will troubleshoot more. Remember, usually Linux is just plug and play, and doesn't require any fiddling. For most PCs, it's just "plug your stick in, select next next, wait 5 minutes, done".

[–] [email protected] 1 points 10 months ago* (last edited 10 months ago)

@Guenther_Amanita
Thanks mate, appreciate your words!

What tool did you use to flash it? Try the Fedora Media Writer, Ventoy, Rufus, Etcher, or any other tool you tried before

Did try the Fedora Media Writer, Ventoy and Rufus up until now

Use another USB-stick

tried with 2 different already to exclude and issue with the stick

And another port

did already, swapped between USB-A and USB-C and even USB2 and USB3.1 Ports, unfortunately I have always the same issue, no matter the port.

Eject the stick safely, don’t just pull it out

always do

Deactivate the CSM in the BIOS. It will make compatibility with many other OSs impossible or hard.

already saw posts/comments about it while googling, but wasn't able to find any option in my BIOS regarding CSM - but will go over it again to make sure I haven't missed it

Secure boot should be fine on most popular distros

ok, good to know...

Reset the BIOS settings (but don’t forget the CSM!)

did this right just before answering (except the CSM part, see my answer above), didn't change anything

Regarding my first paragraph, I recommend the -nvidia and/ or -asus images from universal-blue.org

will read through the docs, since I know very little about Linux yet, I'm not that familiar... just thought I'd download the ISO from the projects page and give it a go... will report back for sure, thanks!

Oh, and you could consider getting a second NVMe for Linux too. The performance will then be even better!

will def. consider it, if I get it running with proper driver and everything :D

For most PCs, it’s just “plug your stick in, select next next, wait 5 minutes, done”.

Kind of what I expected, but I'm not afraid of fiddling around to get it to work. Most of the time there's a learning curve by fiddling, but I kinda hit a wall with that :D

Thanks for taking the time and commenting, I'll get back at you once I worked through everything. Really, thanks, appreciate it

edits: typos, formatting

[–] [email protected] 1 points 10 months ago (1 children)

@Guenther_Amanita
Ok I went through the universal-blue.org docs quite fastly. Downloaded the ISO, installed it on the USB with Fedora Media Writer, tried to boot from it - Unkown TPM Error. Googling says to deactivate TPM, but I have no option in UEFI to deactivate TPM.

Tried by deactivating Secure Boot, but didn't do the trick unfortunately.
Started again into Win11 and suspended BitLocker (enabled, not by choice...)
Reboot into USB - now I can go through the grub menu without any TPM Errors. Phew. Up to the last option "Install" and afterwards I get the well known black screen with no info, no cursor, nothing. Just the lighting of my USB Devices going off completely.

Now, didn't try with acpi=off, but since the behavior is the exact same as with every other distro I tried (in the meantime I also tried with Mint and even GarudaOS...) I guess that I could boot with acpi=off, but just up to the point, where something (e.g. nvidia drivers/gpu or efibootmgr) relies on acpi and it doesn't work because it is off... so hit the same wall again :(

as for CSM, i searched again through my UEFI and there is absolutely no option for CSM. Will go through Google and ASUS again tomorrow in that regards.

[–] [email protected] 1 points 10 months ago (1 children)

I've also had problems installing uBlue with their net-installer. I had to download the official Silverblue and then rebase.
But if you said this issue persists on many distros across, and that those settings are also probably not causing the problem, I can't help you much.

I don't think Bitlocker should be the issue, since you're installing on another drive.
I will also search in the meantime with you together.

[–] [email protected] 1 points 10 months ago* (last edited 10 months ago) (1 children)

@[email protected] Alright. How new is your PC? Is it that new that you could return it? Or is it an older model, so you could imagine replacing it soon (or some of its' parts) with one that's better compatible?

While Linux is very compatible with the vast majority of devices (including MS-Surface devices, and even fridges!) it just can be a huge pain in the ass for some other devices, when the manufacturer actively decides against other OSs than Windows. Asus (ROG) and Nvidia are notorious to be a bit annoying to work with on Linux, and in your case, with both of them at the same time, they can be the shittiest entry experience ever!

I think not you, but the hardware is the problem. I just don't wish anyone that their first experience with Linux is days of troubleshooting, followed by days and weeks of constant crashes, bad performance and other annoyances.
You know, if I wouldn't be a huge Linux fanboy, I wouldn't try to help newcomers for free.

But even I have to admit, you're better off with Windows for now, on this hardware. Maybe try it on a laptop you have lying around or wait until you can get better supported hardware (AMD GPU, other MB, etc.). Right now, I'm not sure if you will get a seamless experience. A workaround, on top of a workaround, isn't fun and might frustrate you after some time. I'm sorry, it's just my honest answer for now...

You definitely still can (and maybe even should) try Linux if you're interested. I find that great! Just don't put your hopes way too high up for a seamless and wonderful experience.

As I said in the beginning, I would recommend checking out the uBlue builds. There's Bazzite, which also offers Nvidia and Asus images.

For the Asus ones, I'm not sure if the ones provided, which are intended for the ROG Ally and laptops, are also beneficial for desktops.
But, for the Nvidia one, you'll have way better chances for it to work. In general, I would advise you to choose an immutable distro, especially Bazzite, because it's gaming focused for a gaming focused PC. Why? Your setup will probably break some time with your ^(shitty)^ hardware. With uBlue, you can just roll back and select the image from yesterday, and your PC will boot the exact same way as it did yesterday and will always work! This saves you much trouble, trust me.

Also, maybe plug in the HDMI into another port, e.g. the onboard display instead of the Nvidia.

Continue searching for the CSM, or however it is called on your MB. Not only because you want to install Linux, no, because it's also important to diagnose and fix problems (e.g. MemTest86+, bootrepair, etc.). I also forgot a few times to enable CSM in the past and had very similar issues booting from an USB, also with black screen, error messages, etc.

I always recommend GPT as a first contact point. Before asking, I often ask Huggingface Chat, with the web search toggle on, and that is very often successful. I did try it and got pretty much the exact answers already mentioned in this comment section. But, if this section didn't exist, it would have been very helpful. Here is the pasted answer from GPT if you're interested.

Give me an update if it worked please. Even if it didn't, it will be very helpful for other future users when they find this thread :)

[–] [email protected] 1 points 10 months ago (1 children)

@Guenther_Amanita
Thanks for your opinion and and assessment - what d‘you think would make sense to replace? MoBo, graphics,…?

[–] [email protected] 0 points 10 months ago (2 children)

I'd say the motherboard.

The GPU is very expensive, and I've heard quite a few experience reports that Nvidia GPUs work decently well with today's drivers.
You would need those definitely of course (e.g. with uBlue-Nvidia images or easy installation of the drivers).

The MB on the other hand is relatively cheap compared to the GPU, as long as you replace it with one that supports your current hardware (CPU, RAM, etc.).

I personally would just skip the Linux thing right now if I were you. Throwing out a perfectly fine piece of hardware, and risking that the replacement doesn't work instantly, just wouldn't be worth it for me.
Wait until you would want to get a new PC anyway, and then buy one with better compatibility.

[–] [email protected] 1 points 10 months ago

@Guenther_Amanita
I don‘t know about the perfectly fine piece of hardware if it‘s making me so much trouble 🤣 but thank you for your opinion on this, appreciate it

[–] [email protected] 1 points 10 months ago

@Guenther_Amanita

One last question, what would you suggest for looking up which hardware (mobo in general) would play nice (or at least at all) with linux? Is linux-hardware.org the way to go?

[–] [email protected] 1 points 10 months ago

@Guenther_Amanita

One more thing, I‘m about 100% sure that booting without acpi=off „kills“ my USB Ports after Selection in grub… will now try to research on that

[–] [email protected] 1 points 10 months ago (1 children)

I can't help you with the issue at hand but I'd recommend you to cross-post to https://lemmy.ml/c/linux to reach more people.

[–] [email protected] 1 points 10 months ago* (last edited 10 months ago)

@Atemu
thanks for the suggestion, I just did a post over there, hopefully the crossposting works as intended (since there is no "crosspost" button anywhere).
appreciate it

[–] [email protected] 1 points 10 months ago (1 children)

Unfortunately, those kernel parameters have always confused me. There are other options for acpi (see doc).

Do you have any text output when you boot? Maybe the errors in the boot process might help find the right kernel parameter or problem.

CC BY-NC-SA 4.0

[–] [email protected] 1 points 10 months ago (1 children)

@onlinepersona

Unfortunately no output at all. Only when changing parameters in grub and booting from there with F10/CTRL+X I get a line saying „booting a command line“ on which it stays forever without anything happening.
Nothing else I tried as parameter helped up until now, but will work through the links you provided, thank you.

[–] [email protected] 0 points 10 months ago* (last edited 10 months ago) (1 children)

In grub, could you edit the linux line and remove quiet splash and add a 3 to the end? Similar to https://www.baeldung.com/linux/boot-linux-command-line-mode

It should look like linux /boot/vmlinuz.... root=... ro $vt_handoff 3. You should get some output then which you could take a picture of (don't know how else to share it).

You can do it with acpi=off and acpi=on. There's also pci=noacpi, but I've never tried it.

CC BY-NC-SA 4.0

[–] [email protected] 1 points 10 months ago (1 children)

Thank you.

The only way I got it working was again with acpi=off and with the 3 I just land on the CLI?

[–] [email protected] 0 points 10 months ago (1 children)

Did removing quiet splash output anything? Removal should allow the kernel to output logs.

CC BY-NC-SA 4.0

[–] [email protected] 1 points 10 months ago (1 children)

Well the startup kernel messages. Looking for something specific?

[–] [email protected] 0 points 10 months ago* (last edited 10 months ago) (1 children)

Could you share them? Anything that looks like an error would be good. If you can, can you export the output of dmseg (prints the kernel logs)?

dmesg > /tmp/kernel.log
curl --upload-file ./kernel.log https://transfer.sh/kernel.log

That will output a link to the uploaded kernel log that you can share here. It should work with the one that started with acpi=off. Since your system won't start without it, you can just take a picture after it crashes if it has text output. Basically, we need to see the error in order to be able to help you.

Edit: if you have an HDMI capture card and a second computer, a recording of the HDMI output would be great.

[–] [email protected] 1 points 10 months ago (1 children)

Sure. The whole output or something like dmesg -T --level=emerg,alert,crit,err,warn ?

[–] [email protected] 0 points 10 months ago (1 children)

I don't think it reveals anything private, so the entire output should be fine. If you're uncomfortable, then --level=emerg,alert,crit,err,warn should probably do. -T is unncessary, IMO.

[–] [email protected] 1 points 10 months ago* (last edited 10 months ago) (1 children)

there you go:
https://pastebin.com/kNFqya2L

taken with acpi=off boot.
Since without acpi=off it's not possible to boot and there is absolutely no output after grub (as if the kernel wouldn't load at all) there simply nothing to show ...

[–] [email protected] -1 points 10 months ago (1 children)

[ 9.101103] mt7921e 0000:09:00.0: can't find IRQ for PCI INT A; please try using pci=biosirq

Have you tried pci=biosirq? From the description of the kernel parameter I don't think it's the right solution, but it might be worth trying.

biosirq		[X86-32] Use PCI BIOS calls to get the interrupt
				routing table. These calls are known to be buggy
				on several machines and they hang the machine
				when used, but on other computers it's the only
				way to get the interrupt routing table. Try
				this option if the kernel is unable to allocate
				IRQs or discover secondary PCI buses on your
				motherboard.

This one below though, might be the most important clue to a solution.

[   12.149945] NVRM: The NVIDIA probe routine failed for 1 device(s).
[   12.150113] NVRM: None of the NVIDIA devices were initialized.
[   14.289240] NVRM: Can't find an IRQ for your NVIDIA card!
[   14.294129] NVRM: Please check your BIOS settings.
[   14.294303] NVRM: [Plug & Play OS] should be set to NO
[   14.294475] NVRM: [Assign IRQ to VGA] should be set to YES

Maybe check your BIOS settings for anything that resembles those last 2 lines?

CC BY-NC-SA 4.0

[–] [email protected] 1 points 10 months ago (1 children)

Yep, saw this entries already and tried with it. To no change unfortunately.
Did some research and also found the suggest to try with
acpi=noirq noapic
but also tried to no change.

Regarding the BIOS options, I did also check for these options, bug they simply aren‘t there 🤷🏻‍♂️ but will look again after those. Got told that this error might be due to the acpi=off thingy

[–] [email protected] -1 points 10 months ago (1 children)

Unfortunately, there's not much I can do anymore. My knowledge is insufficient to help.

Good luck with the rest. Probably in the future, avoid NVIDIA if you want to run linux. The company has consistently been terrible with Linux.

CC BY-NC-SA 4.0

[–] [email protected] 1 points 10 months ago

Alright, no worries! Appreciate you trying to help, thank you

[–] [email protected] 0 points 9 months ago (1 children)

@Varen hey, I see this is an old topic but did you solve this? If not, maybe you could try to install Debian 12 in text mode (not gui mode) and see if it boots up properly after installation. You don’t have to keep Debian, I am just wondering if a text-based install can help in your scenario.

[–] [email protected] 1 points 9 months ago

@darth
did test that as well, but didn't help as the kernel didn't boot up at all.
In the end, after also trying to reach out to ASUS Support (and ofc without any proper solution from their side), I did replace my custom built, noname, (trash) motherboard and now it works flawless.

So, I think it was something with the ACPI/DSDT Tables f'd up on the old MoBo and ASUS just couldn't (or didn't want to) fix that...