I use Arch btw
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Community
The main place where the community gathers is our Discord server. Feel free to join there to ask questions, help out others, share cool things you created with Typst, or just to chat.
Ditchcord!
I recently soured on Discord myself and here is my story. I have been part of the same private chatroom since 1999. We started on IRC as a Pokemon community and some of us just never left. We moved the chat off IRC to Discord in 2015? At first it was great, discord is miles ahead of IRC in terms of accessibility, now we were sharing photos and videos in chat and now we had it on our phones. We had seen myspace, facebook and countless other social networks go from good to terrible in our lifetimes and I guess we've always known the writing was on the wall for Discord. The end of last year we saw a few different things happen that really creeped me the fuck out.
So we moved to a Matrix instance. It was a struggle, some people just flat out refused and to this day (months later) will probably never come. The tech is I'd say, 90% on par with discord. Element (the main Matrix client) sucks at voice chat. It is embarrassingly bad, WHY ISNT THERE PUSH TO TALK? HELLO? Youtube videos won't play in chat, which sucks too. Otherwise we gained encryption and a sense of independence I feel. Looking forward it is possible we will buy rack space for our own instance to further get off the grid. Definitely pros and cons overall but thats my experience. Anybody looking to try out Matrix hit me up you're welcome on my server.
Edit: I completely forgot about the mobile app redesign what a shit show that was! The devs attitude during that is what lead me find Matrix in the first place.
"Teams for Gamers"
I understand the mentality but depending on the project it can be a struggle. If I was going to set up a brand new software project then sure, I'd be going all in on Fediverse and open source platforms. Forge? Codeberg. Chat? Matrix. Forum? Discourse/Flarum or maybe just Lemmy. Microblog? Mastodon.
However it isn't easy to be that idealistic all the time and sometimes there is a degree of needing to do stuff against your ideals. I'm part of the Pulsar editor team which is a fork of the Atom text editor that got discontinued and we had to get things moving as quickly as possible in the time period that GitHub set until they pulled their services completely (along with their package backend). We needed the least friction possible to get things in motion and get as many people from the community involved as possible.
We needed GitHub - unsurprisingly Atom had close ties with GitHub anyway so moving away wasn't ever going to be quite that simple and we would have needed to migrate an awful lot of repos within the org. The entire Atom package system relies on GitHub - people published their packages to atom.io but the actual code was on GitHub - something not fixable in the short period we had. We also needed it because this is where the Atom community was gathered around - at a period where we needed things to be as simple as possible for people to find out about and get involved with the project, moving to another forge may have just been the end of it.
We also use GitHub Discussions for our forum - as we are already tied to GitHub for the time being we might as well use that platform as well - it is a lot easier than trying to maintain our own forums which wouldn't be seeing that much activity. The team behind Zed found this out; they set up a Discourse forum and barely anyone used it so they just went back to GitHub Discussions.
We needed Discord because it was simply the most commonly used platform. Pulsar split off from Atom-community which was already on Discord so it was a natural move that meant little disruption or friction to anyone wanting to get involved with the new project. We have been looking to make a Matrix bridge but honestly there doesn't seem to be all that much desire for it - we had some initial enthusiasm to create a Lemmy community but when we did it barely sees any activity (other than me posting updates there).
Would I love to move off of these platforms? Absolutely. However we simply have bigger fish to fry at this point in time for the project itself so it is going to be slow.
So whilst I love to be idealistic about what platforms we should be using I also heavily sympathise with those who use those "less than ideal" ones - there could well be some very good reasons behind it that might not be obvious to you.
What are the preferred alternatives?
Mine is probably matrix, mostly because I can use the same account everywhere, but it also feels like there's a lot of gotchas and all the phone apps are kinda meh each in their own unique way.
Personally, I'd prefer that projects use forums for community discussions rather than realtime chat platforms like Discord or Matrix. I think the bigger problem of projects using Discord is not that it's closed source, but rather that it makes it difficult to search (since no indexing by search engines) and the format deprioritizes having discussion on a topic over a long period of time. Since Matrix is also intended for chat, it has these same issues (though at least you can preview a room without making an account).
Discord my have issues in terms of not being foss, data collection etc etc but other than that I think it's a chat app that has no viable contender. Nothing comes close to the same out of the box functionality.