this post was submitted on 19 Jan 2024

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Bean

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Bean is a Lemmy client for iOS.

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steve228uk

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Expectation management (self.bean)

submitted 10 months ago* (last edited 10 months ago) by a887dcd7a to c/bean

13 comments fedilink hide all child comments

Hey Steve,

its been a while since your last occurrence, when you and your buddy re-assured your commitment and explained some time of absence: fine with the most of us. But since then: silence.

Some of your early customers already moved on and wrote off their invest.

Could you please step the game up a little and start managing your community and maybe our expectations? For example you could share a rough roadmap, just so we know, that you are still on it and your community issues were heard? Or take half an hour once a week, biweekly or monthly to communicate your progress and what you are up to?

Best wishes a early stage customer that already resorts to other clients

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[–] orangeNgreen 8 points 10 months ago (3 children)

I follow Steve over on Mastodon. I think he’s been going through some personal stuff lately.

Perhaps in time he’ll be back here, but health and safety certainly comes above all else.

[–] a887dcd7a 6 points 10 months ago (1 children)

I'm 100 % with you on that. Health comes above all else.

But his mate, who is also running the business, could just leave a message of absence or so. With the pre-course this would honestly be enough - at least for me.

[–] orangeNgreen 4 points 10 months ago

Yeah, I don’t disagree with that either.

[–] [email protected] 1 points 8 months ago (1 children)

What name does he use on Mastodon? I want to follow too.

[–] orangeNgreen 2 points 8 months ago

Sure. There was a link to follow him on Mastodon when he first announced the Bean alpha here. So, I don’t think he’d mind it being posted here: @[email protected]

[–] Veedem 6 points 10 months ago (1 children)

I think it’s over man.

I’ve moved on to Arctic. Closest to replicate the UI and performance of Bean while being developed consistently.

[–] a887dcd7a 1 points 10 months ago (1 children)

Yea, I read you the other day commenting a post. Yet I thought I would love to bring this upfront to devs attention and provide some simple ideas on how to communicate… ehm.. more 😂

[–] Veedem 2 points 10 months ago (1 children)

I think you spelled “at all” wrong lol

[–] a887dcd7a 1 points 10 months ago

Maybe an opening. You look like a nice fella. Maybe you want to be a community manager 😂 Be prepared for some pitchforks 🧐

[–] [email protected] 3 points 10 months ago (1 children)

I'm still mad Apple wouldn't refund my bean lifetime sub. I would give that to Voyager, which is one of the few apps actively maintained anymore.

[–] a887dcd7a 3 points 10 months ago (1 children)

Well, the App basically works and there have been updates. Also — come time — there will be further updates in the future.

What would be the basis for apple to grant a refund?

[–] [email protected] 3 points 10 months ago

I bought bean lifetime because all of the promises the dev told us, not because of the current state of the app.

Apple has a refund reason of "My purchase does not work as expected" which does kinda fit here. Thing is, the window to make the claim had expired, and I couldn't convince them to check it.

[–] [email protected] 2 points 9 months ago

We got rugged