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Keep getting errors trying to upload images (self.boostforlemmy)

submitted 10 months ago* (last edited 10 months ago) by twotonebax to c/boostforlemmy

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I keep getting generic 'failed to upload image' errors when trying to do image posts or post images in comments. My account is logged into lemmy.world, is there a way to see any more details about the errors? I can't figure out why they keep failing. Different formats, etc too.

Update

I think I figured it out, appears to be an issue with file size. Haven't nailed down if it's an issue with resolution or file size, but I've been sticking with 1mb or less and less than 2048x2048 and things have been working out so far.

Thank you for the help/replies :)

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[–] [email protected] 1 points 10 months ago (1 children)

Does it work in your browser?

[–] twotonebax 1 points 10 months ago

Apparently not, tried logging into lemmy.world with Chrome and Firefox, get json errors when trying to upload any images (as a post or in a comment/reply)

[–] Fake4000 1 points 10 months ago (1 children)

The best thing you can do is list the following:

App version
Phone model used
Android version
Steps taken to reproduce the error. You can also link to the image you tried to upload.

You can also mention Ruben. The above should make it easier for him to diagnose the error and hopefully resolve it.

[–] twotonebax 1 points 10 months ago (1 children)

App version 1.0.4(7) phone is a Pixel pro 6 running android 14

And really any steps are just to start a new post as an image post within the app, select the image I want to upload and it throws the error every time. I don't think I'm doing anything special. Images I had initially tried to upload with the app, I just posted on imgur : https://imgur.com/a/kLJjFQ7, I can try to add an image here and see if it works here too, but this issue may be a 'lemmy.world' issue anyway, as in another comment in this thread, I mentioned I was getting json errors too. But maybe I'll get lucky and it'll show up this time lol

[–] twotonebax 1 points 10 months ago

and it decided to work on the lemmy.world website directly this time apparently x.x