this post was submitted on 30 Apr 2024
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NO nono NO NO!
do not listen to the fucking sensationalist scare-tactic news on this.
telehealth is to be confidential, and any therapist breaking that rule will lose their license, full stop.
First off, relax.
Second off:
https://www.ftc.gov/business-guidance/blog/2023/03/ftc-says-online-counseling-service-betterhelp-pushed-people-handing-over-health-information-broke
https://www.theverge.com/2024/4/16/24131881/ftc-fine-cerebral-telehealth
And so on. Go in person. You’re trusting your personal and medical data with companies that have proven to time in and time out be untrustworthy.
Do you have a service you would suggest that’s reputable instead? That would be constructive.
Oh man, you can't pin the whole field down based on the actions of Better Health. Therapy apps are notoriously predatory. The message cannot be "Don't use Telehealth". The message is "Do not use therapy apps like Better Health and Cerebral".
If you reach out to a proper outpatient therapy clinic and request telehealth appointments, you will meet with a therapist on specific HIPAA compliant software that medical practitioners use throughout the country. The industry is highly regulated on these things. Part of why those predatory apps are such a problem is not just in how they underpay clinicians, give poor service to clients, or charge extortionary rates, but also because of how they use sleazy practices to undermine confidentiality and telemedicine as a whole.
So in short, if you go to a licensed clinician with a proper practice, you will have confidentiality as long as they have a license.
Fair enough, I’ll put in an edit
EDIT: Edited the original comment, thanks for keeping things more levelheaded and civil, makes it easier for us to discuss stuff
It can be hard to change opinions if you’re being yelled at, so to speak, so I appreciate it