Futurology

1646 readers

107 users here now

founded 1 year ago

MODERATORS

[email protected]

Generative AI could soon decimate the call center industry, says CEO (www.techspot.com)

submitted 4 months ago by [email protected] to c/[email protected]

6 comments fedilink hide all child comments

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 6 points 4 months ago

Isn't there already a case where a llm assistant quoted a wrong price and the person sued when the company tried to go back on the offer. Maybe it was an airline, I can't quite remember, but it stood up in court and the company had to honor it as far as I remember.

permalink
fedilink
source
parent