this post was submitted on 06 Jul 2023
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Feddit UK

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Community for the Feddit UK instance.
A place to log issues, and for the admins to communicate with everyone.

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Hey everyone, It seems a lot of people are having issues verifying their email when first signing up as they are not receiving the email.

This is because around 20-30% or emails sent from [email protected] are being bounced due to being marked as spam. I'm working on fixing this at the moment, (the domain is on a domain blacklist on spamhaus.org)

In the meantime, please send an email to [email protected] from the email that needs verifying and I will verify the email manually which should resolve the issue.

Thanks, Tom

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[–] [email protected] 4 points 1 year ago

Thanks for sorting mine out. Incidentally your reply to my email asking for help didn't get marked as spam (I use SpamAssassin, which scores the spamminess), just the automatic one sent from your instance.

I think the problem might be fairly temporary - looking at the headers, feddit.uk is already in the mspike whitelist and mspike h4 ("Very good reputation") - tests which reduce the "spaminess score" assigned by SA. The only one in the header I see now that increases spaminess score is the test URIBL_DBL_SPAM (Spamhaus DBL blocklist).

It's possible some of the text and/or formatting of the automated emails is increasing the spamminess score, at least how SA classifies mail.