Memes

45661 readers

909 users here now

Rules:

Be civil and nice.
Try not to excessively repost, as a rule of thumb, wait at least 2 months to do it if you have to.

founded 5 years ago

MODERATORS

[email protected]

948

I'm giving them a year until lifetime licenses start to mean nothing. (slrpnk.net)

submitted 7 months ago by [email protected] to c/[email protected]

182 comments fedilink hide all child comments

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 11 points 7 months ago (1 children)

It looks like you can just ship the pen to them and request a repair or replacement. Maybe just ignore whatever the customer support rep said and follow this instead: https://www.franklin-christoph.com/pages/warranty

[–] [email protected] 3 points 7 months ago

It never dawned on me that I can just ship it. I always tend to contact customer service before doing anything.

Anyways I have moved to a new country, it is kind of costly to ship a pen internationally (I am also afraid it'll get lost somewhere since it's such small package), added the uncertainty of they (Franklin-Christoph) would honor it, I am quite hesitant to do it.