Work Reform

The problem is less to do with personal goals and more to do with how your company or manager implements them.

My team has their org goals, which is what our bonuses are based on, and each person’s individual goals that they set with me. Those goals have the boilerplate reviews, and we keep it metrics based. Did we miss, meet, or exceed our goals? There’s a formula, which everyone knows before the year starts (because we wrote them as a group and them got board executive sign off on them) that tells us what our bonus metric will be. We sink or swim as a group, myself included. Each person has individual goals related to their unique role, but those are largely “Did you perform at the level expected of your title and salary?” No fluff. No BS. Some of my people write sentences, some give concise bullets, some write 3 word answers. This isn’t the SATs, so it doesn’t matter how the info is provided.

Then we have the personal goals, which are 100% rooted in the question “what do you want next?” For some people, it’s to move into a more Sr role, for others to break into a new discipline (expertise in a particular area, management, or something completely different), and sometimes it’s as simple as “make $30k more per year” or “have more time with my kids in the evenings.” (For the last one, it’s usually easy - we are remote with few mandatory hours so it’s easy to modify a schedule to have free hours when needed) We set personal goals and I coach them to achieve them, but the only person they answer to if they don’t achieve them is themselves. It has zero impact on their performance metrics, bonuses, or raises.

I want to see everyone have the life and career they want, and we use these goals as way to work towards that. Our 1-on-1 meetings are NOT about their tasks. We have the task board and team syncs for that and I can schedule a 1-off chat if we need to address something. Instead we spend the 1-on-1 more or less on whatever topic they want to address. If something is stressing them, annoying them, etc, they have that time to bring it up and we can try to find a solution. One of my people has a goal to move to a city 9 time zones away. They also highly values their work/life balance, so flexing their schedule is likely not going to solve this so instead I’m helping them leave the team for a new job. Ideally I’ll keep them in the company, but if that doesn’t work out and they have to leave, so be it. It’s what’s best for them and everyone else here sees it - that shit goes a long way.

If you’re doing bullshit personal goals and nonsense 1-on-1 meetings, that’s the manager and culture at fault, not the concept as a whole.