Technology
This is the official technology community of Lemmy.ml for all news related to creation and use of technology, and to facilitate civil, meaningful discussion around it.
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I'm a sysadmin and these days a good third of my job is apologizing to end users for the stupid shit Microsoft does that I have no control over. Managing Microsoft products is like having a bunch of ticking time bombs that you have to juggle while everyone yells at you.
Sometimes I feel like the managers of my company and many others companies like these are just a bunch of clowns, that keep getting fcked my MS but keep paying them Enterprise licenses that are sometimes thousands of $$ per month. If a service costs thousands per month, it shouldn't be stressful to use and give so much headaches... I just think some CEOs don't know that a company can function (sometimes better) without Microsoft products. From Office to Windows to Azure, many companies nowadays think they can only function if they pay Microsoft. And MS knows and likes this.
The last few years have been really bizarre. In 2019 it really felt like my org was moving away from Microsoft. I'd just retired Skype and we were moving over to this new Microsoft Teams thing but the executive team was asking me about moving to Google Apps and dropping Outlook/Exchange/Sharepoint entirely, maybe we expand our Slack usage too? Then Covid happened and Teams turned into essential infrastructure overnight.
Fast forward a few years and the entire Microsoft experience is now basically built around a Teams-first strategy. It's the main thing that my users care about and use on a daily basis. They want more things integrating with it and use it as a pathway into other Office products. Microsoft is making a real mess of things, but it's kind of crazy how fast they pivoted to meet the new needs of their users and keep them locked in.