this post was submitted on 02 Mar 2024
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There Was An Attempt
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Home Depot, many many years ago (20+), used to hire people who were experts to work departments. Best Buy used to have concierge experts to help you with phone, camera, electronics purchases. I really wish that stores would do that again. The only differences between stores that sell the same items now are price and availability. Actually focusing on service would easily set a store apart.
Well, to be honest, there's a lot of info online now, so it's not really hard to find specs about the thing you're looking for or currently browsing.
Though I do agree about construction advice. Like you're trying to do something around the home and these people were really helpful, I mean they really knew what they were talking about. Sometimes, you could just go in and be "I wanna do so and so, what do I need to do that and how do I do it", and the emplyees would just take you through isles and tell you to get that and mix it with this, then add water or whatever, do that, etc.