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Ticket closed: resolved (lemmy.world)

submitted 9 months ago by The_Picard_Maneuver to c/[email protected]

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[–] mods_are_assholes 31 points 9 months ago (1 children)

Sometimes people are just lonely, I got this too in helpdesk. A little old lady kept calling in with problems in her emails, there were no problems she just wanted to talk for a while.

[–] [email protected] 20 points 9 months ago (1 children)

Oh definitely, I've had a few like that. Those are kinda nice, you relax for a minute and they're usually fine when you let them know you have other people.

[–] [email protected] 8 points 8 months ago

And you get to make one of those cute "Resolved; for record keeping" tickets to fill out your day :) This is why I actually give out my direct line. If anyone gets upset at not being able to reach me, I can just say tons of people have that same number and are trying to reach me, and I'm never bored from 8-5