this post was submitted on 03 Jul 2023
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Aotearoa / New Zealand

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[–] [email protected] 14 points 1 year ago (2 children)

I used them in the UK and customer service was non-existent, they are also facing losing their licence in the UK. https://www.ft.com/content/5adbb200-02bf-40d6-815c-c13a4a30b5c4

[–] [email protected] 7 points 1 year ago

Which explains their expansion into other countries.

[–] [email protected] 4 points 1 year ago

Good to know! I signed up, found it weird it only worked in the app. Got an email a couple of days later that I had to upload additional docs. Opened it on a desktop, the link just didn't work, it was a mobile only link. Not user friendly and not keen to trust them with my money.

I'll stick with Wise. Happy customer for years.