this post was submitted on 03 Jul 2023
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I used them in the UK and customer service was non-existent, they are also facing losing their licence in the UK. https://www.ft.com/content/5adbb200-02bf-40d6-815c-c13a4a30b5c4
Which explains their expansion into other countries.
Good to know! I signed up, found it weird it only worked in the app. Got an email a couple of days later that I had to upload additional docs. Opened it on a desktop, the link just didn't work, it was a mobile only link. Not user friendly and not keen to trust them with my money.
I'll stick with Wise. Happy customer for years.