this post was submitted on 11 Jun 2023
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Since you mention USMobile, I'm on the pooled plan with 4 lines (soon to be 5) and I might hit $70 this month with all the travel. It's the first time we went over 5gb.
Their customer service is amazing. Where else do you have a CEO that will answer your emails when you have a good suggestion?
I agree, I’ve seen nothing but amazing things about their customer service.
That goes along way.
Indeed, been using US Mobile for years. Wife decided she needed AT&T network and we almost lost her phone number in the process of moving it to AT&T Prepaid. Also my god the phone support on AT&T Prepaid is atrocious by comparison.
US Mobile is an absolute godsend.
AT&T prepaid support is just awful. So's their website. If you need their coverage is good to know how to file complaints. I've had luck with the FCC and also with their "Office of the President".
Yup, if we needed to move our lines to Verizon network, I think we'd be with US Mobile. They seem really solid all around.