It is difficult or impossible to get it resolve because there is no contact point, nobody hired to fix issues that need immediate triage, etc... which can result in longer outages or bugs on specific instances.

I'm not complaining. This is a fantastic service that is being offered completely free from actual altruistic incentives, unlike corporations. There are a few downsides though.

[–] [email protected] 13 points 10 months ago (1 children)

Definitely, that's why I always prefer instances with at least two admins, and a Matrix room for status updates

[–] [email protected] 1 points 10 months ago (1 children)

That's great and all.

But feddit.de just became usable again after more than two weeks of being basically unusable - because the 19.0 and 19.1 releases of Lemmy were buggy and there was no downgrade migration possible on the database. No big corporation would break their product for two weeks like this.

[–] [email protected] 2 points 10 months ago (1 children)

Seems okay at the moment, at least [email protected] properly federates

[–] [email protected] 1 points 10 months ago (1 children)

Yes, it works now.

Version 19.0 and 19.1 were basically not working at all.

[–] [email protected] 1 points 10 months ago

Yes, happy to be over that