this post was submitted on 27 Jun 2023
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This is probably a bit of a pessimistic take, but it feels like Google and some of the other search engines are already essentially giving you AI results in the form of the top content they display. For many searches, what you'll see are a variety of pages either written with AI or so heavily SEO-optimized that it's clear they're written to maximize ad revenue, not to help people find real answers. I think that sort of thing is inevitable with the monetization issues we have today, so I'm not sure what the answer is. Personally I don't ever use generative AI to give me a trustworthy answer. I think it's better employed for coming up with ideas or spurring creativity. Folks using it for fact checking should probably look elsewhere.
I do agree with you that a forum of answers from real people, something like Reddit became, is probably the ideal. And I think there are some industry-specific sites that achieve this reasonably well, like G2 for software and business reviews.
Edit: As an aside, information literacy is truly one of the great social problems of the day. For example, I can't count the number of times I've seen folks screenshot the blurb from Google that "answers" a question and use it to try to prove their point in an online argument. Yes, that works fine in some instances, but the reliance on that snippet is what's concerning to me.
It can be challenging and time-consuming to find real information, and the state of current search engines only exacerbates the problem.