Note: Piracy is not an answer. I understand why, and do agree to a certain extent... But sometimes, the happiness gained by playing something from a legitimate source is far greater 🥹... coming from someone who could never ever afford to purchase games, nor could my parents... Hence I've always played bootleg, or pirated games.

TL;DR

What's wrong?

Their launcher has a terrible UI AND UX.
They make exclusive deals with studios to prevent other platforms from getting games. (Someone mentioned that Steam did the same thing in their infancy. Also, I have another question; why is it ok for Sony and Microsoft to make exclusive games for their consoles but not ok for these PC platforms to do so?)
They have been invested in by a Chinese company, Tencent. (Someone mentioned that it isn't that big of a deal, but idk.)
They are actively anti-linux for some reason.

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[–] [email protected] 2 points 1 year ago

To be clear, it's not less DRM-y, it's straight up DRM-free.

They had a poll at one point asking the community whether they were fine with DRM-enabled games and/or modern releases. As I understand it, the community said yea to modern games, nay to DRM, so now they do games of all ages but only if they're willing to give up on DRM.

I'm amazed they haven't turned back on that, because a couple years ago they were bleeding money and you can tell they really need to cut costs or increase revenue somewhere. But hey, at least you can back up your library.