this post was submitted on 19 Dec 2023
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Honestly never heard it called "welfare" in Australia before. That's a new one.
Centrelink was always rubbish,even before robodebt, and the phone-in service was trained to be unhelpful. I recommend actually making the effort to go in physically, it makes a massive difference, or it used to. They still have offices in every township here in NSW at least.
I am sorry you are going through this, I hope the situation improves.
#areyouayank #haventseenhashtagsbeingusedlikethisinyearseither