Australia

3582 readers

189 users here now

A place to discuss Australia and important Australian issues.

Before you post:

If you're posting anything related to:

The Environment, post it to Aussie Environment
Politics, post it to Australian Politics
World News/Events, post it to World News
A question to Australians (from outside) post it to Ask an Australian

If you're posting Australian News (not opinion or discussion pieces) post it to Australian News

Rules

This community is run under the rules of aussie.zone. In addition to those rules:

When posting news articles use the source headline and place your commentary in a separate comment

Banner Photo

Congratulations to @[email protected] who had the most upvoted submission to our banner photo competition

Recommended and Related Communities

Be sure to check out and subscribe to our related communities on aussie.zone:

Plus other communities for sport and major cities.

https://aussie.zone/communities

Moderation

Since Kbin doesn't show Lemmy Moderators, I'll list them here. Also note that Kbin does not distinguish moderator comments.

Additionally, we have our instance admins: @[email protected] and @[email protected]

founded 1 year ago

MODERATORS

[email protected]

Dealing with a government welfare system for the first time in a while. (hachyderm.io)

submitted 10 months ago by [email protected] to c/[email protected]

7 comments fedilink hide all child comments

Dealing with a government welfare system for the first time in a while.

Last time there were still people you’d talk to who’d smooth over the process.

Now it’s all online and automated.

And holy fucking hellscape Batman.

They’ve just shipped the whole bureaucracy along with their own software bugs.

And as the welfare seeker you have to navigate all of the details and jargon (and bugs/broken links) without any assurance that anything is ok, hoping the money comes.

#welfare

@australia

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 2 points 10 months ago

@pmarksen

So so sorry to hear.

Otherwise, yea this doesn't sound surprising. From my recent limited experience it seems like a system held together with duck tape.

Which is funny, because if the fear from govt is to prevent people from becoming professional "dole-bludgers", making the system so hard to use that it requires special skills and experience is the wrong thing to do.

I'm sure there are all sorts of silly loop holes and bugs that plenty of people have learnt to exploit.