Every once in a while I'm hit in the face with a boomer moment, and my wife and her phone are just the pinnacle of this. My wife is GenX, and not even a particularly old one, but damn she will dig in her heels against technology and progress. She has an iPhone and staunchly refuses to use a passcode. She doesn't need one and doesn't want one. Basic security? Oh, no, not convenient. Tap to Pay? Oh, no, she'd rather dig through her purse for a credit card and get flustered while 30 people que up behind her to get on a bus while she tries to find one that has rfid (which she doesn't like because "I want to insert the card myself").
So we get new phones. eSim phones to replace the physical sim ones. And we spend the better part of an hour trying to figure out why her sim won't transfer. Mine was a simple dialog, as was DDs. What's different about hers? iOS is up to date. Phone is compatible. madly searches internet a dozen links in and buried in a t-mobile help page - "make sure bluetooth is on and the phone has a PIN code". MFer.
I suppose it could be worse. Her mother answers facetime video calls by putting the phone to her ear like it's a normal call and then talking the entire time while broadcasting the top of her ear to whoever is on the other end. ๐
It can be frustrating but luddites are sometimes correct in resisting some bits of technology.