this post was submitted on 04 Nov 2023
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DeGoogle Yourself
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Are you able to guarantee that your email service will still be around a year from now? Or five years from now? Or twenty?
Not trying to hate, just want to make sure before I create an account and start using your service for literally everything. If you one day decide to shut down and I lose access to my primary email address, I'm screwed.
This is a great question.
I can guarantee it will be around a year from now (unless California or the United States is no longer around). I have no plans to close it or stop offering the service. I’m funding it myself, and I have enough to keep it going without profit for several years (probably over five years). For now, I’m letting people on through a waitlist so I can control its growth and understand the limits of the current servers. Then I can set up automatic provisioning based on those metrics.
I’m trying to self fund it through profitability, so that the only people I have to answer to are my customers, rather than investors, who may not have the best interest of the customers in mind.
As for twenty years in the future, I would love to still be in control of it, but I can’t guarantee that. If I do sell it, one of my top priorities will be that the new owner maintain the current domain name and users. Or if I step down as CEO, I would choose a successor that shares my vision and motivations.
I’ll also be supporting custom domains in the near future, so if you join and use your own domain, then you could always transfer that to a new provider if anything does happen to the service.
I hope that answers your question well and alleviates any concerns you have.
This is a really thorough and useful answer. Nice one.