this post was submitted on 31 Oct 2023
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Thanks for your work! I honestly don't say this enough.
@jerry Hi Jerry, looking for some help here to log in to my account. When I attempt to do this I just get a blank white screen (iPad) and a 500 error on Android phone. Can you please assist? TIA for you help.
Is your account @socialspirit?
@jerry @[email protected] yes, it is…
thanks. I am working on it
@jerry @[email protected] much appreciated!
Can you give it another try? It looks to be correlated with php running out of memory (not sure why your session would require more that 512MB of ram, but lets confirm that is the case first.
@jerry @[email protected] yay, it’s working now. I checked around a bit and all seems well. Hope that helps you to debug.
ok - I bumped up the memory limit in php to 1gb and that appears to have fixed the problem. I have no idea yet why it takes so much memory, though. But I'm glad it worked
@jerry @[email protected] I’m sure you’ll get to the bottom of it soon. Have you not heard of this issue before?
no - this is the first time - and as far as I can tell, the only time it's happened according to my logs...