this post was submitted on 29 Oct 2023
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You mean the clowns who used the app you tell them to use because none of you even know where things are anymore, to be told there's 562 in the store, but there's none on the shelf, but if we pester enough managers eventually, someone will get the lift and bring the box down that's been right there the whole time? Those clowns? Cus Home Depot customer service has been shit since they stopped hiring actual trade professionals who know what they're doing. You HAVE to be an annoying asshole or you'll never get anything there anymore. I've literally had associates tell me "we're out of stock" and I point up and go "what about those boxes right there??" followed by "oh, let me see if I can find someone allowed to use the ladder".
Home Depot gets the customers they deserve for the "service" they now provide.
I feel your pain my dude. After a unexpected hardfreeze I had to go get some replacement parts that fail so the expensive stuff doesn't explode. Saw the app that they had at least three or four boxes somewhere but they weren't on the shelf. The associates were utterly useless so me and another dude just started tearing boxes apart until we found them. It was glorious. They were like. "What are you doing?". Sure shoot! We found them and we got them and got out of the store so we could go start fixing our pumps and sprinkler systems and yada yada.
HD's inventory system is a shit show. The workers' app and customer app use the same stock database, and most of the time it's nowhere even close to what's actually on hand (at least for the electrical stuff). I've had days where I need a specific part, an worker and I will scour the store looking for a pallet on the rack to find nothing. I don't blame them, I think HD has just gotten to the point where they don't care, if you don't like it, go to Lowe's that has almost the same problem. My issue is the HD/Lowe's are an hour closer than my supply house, which is already an hour or so drive down the hill from my town.
Bravo! This is basically my experience in Canada as well.
I don't work there anymore, but you seem quite upset about Home Depot, lol. I said the clowns that demand you "check the back." I could look up at the shelf and read the codes on the boxes. If there was one up there, I would grab it.
You also said "it's a warehouse, there is no other storage". Which is blatantly untrue. The storage is up above. So maybe "in the back" isn't the right phrase, but it means the same thing: check your stock(and surprise surprise, when we make you do that, it's suddenly there most of the time). It's workers with this kind of attitude which is why customers don't believe you when you say "were out".
"Workers like you" "when we make you"
You are a ridiculous person and clearly have trouble reading. You probably roll into stores with your little dick energy, just ready to accost employees. How fucking pathetic. Nobody thinks you're a "big man" when you act like this. You're the walking butt of the joke and don't even realize.
"I ignore people's request and go take a shit and a smoke instead". Yeah, workers like you. You're the one being elitist calling customers "clowns" for daring to bother you at work. Oh boo hoo. You had to interact with people. Oh no.
Again, you can't read very well.
Another one? You clowns pull up in the same car?
You both struggle with reading, apparently. Making up scenarios I never said because the mere thought of retail employees sends you in to a rage, lmao.