this post was submitted on 25 Sep 2023
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I’m an international student in Australia so I have my home country SIM as an eSIM and my Australian SIM as a physical SIM. One time, my eSIM stopped receiving signal and I knew that if I were just able to somehow reinsert the eSIM it would work—but unfortunately you can’t just reuse the same QR code for the eSIM. I had to talk to customer support for over an hour to try and get them to send me a new QR code, but they said they HAD to give it in-store. So I had to get one of my parents to go over there and do it for me (They don’t have any branches in AU)
I would rather prefer both as physical SIMs but alas my phone doesn’t support it.
Thats a terrible phone provider. My esim activation process isn't great either, but I didn't have to scan some qr code, just give them the imei and and they have to verify your identity and that's it, you get a notification to add esim.