this post was submitted on 04 Sep 2023
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I stopped buying electronics on Amazon after getting bricks instead of a GPU for my PC and they treated me like shit when I went to return it. I filed a complaint with the state about the fraud and their unwillingness to correct it. Complaint didn’t do shit but I was pissed. Now the only stuff I buy on Amazon is random household items and stuff for the kids that’s under 100 bucks.
The state AGs are slow on complaints but next time reach for the CFPB, they don’t mess around and you’ll get a call from a human (from Amazon) in a short amount of time.
I spent hours on hold with a company (not Amazon) and they kept giving me the run around. After filing a complaint I got a call back in less than 2 days by someone who immediately fixed the issue.
Appreciate the advice I didn’t think about the CFPB.