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[REPOST] Woman says she started wearing ‘terrible wigs’ after work banned her pink hair
(www.thelondoneconomic.com)
this post was submitted on 04 Sep 2023
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Malicious Compliance
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They don't have the right to control what you do to your hair. They do have the right to put someone with a more professional look in a client facing front house position.
It is complicated.
On one side companies sometimes have policies on the appearance of their client-facing people due to wanting to project the kind of image some customers expects (humans in general are pretty superficial in passing judgement, even when they're supposed to be hardnosed professionals, so some client representatives will have their judgment - which in the ideal world would be entirelly done on professional grounds - affected by the appearance of the front of the house personnel) rather than because people inside that company actually care about it.
On the other side, this stuff is widelly abused in the highly hierarchical structure which is the typical company to very visibly demonstrate the power of management through making the most visibly free-thinking employees comply (or leave, they don't care: the purpose is for it to be seen by the rest so as to induce them to "do as they're told" and even create an environment of peer pressure for compliance, the kind of environment were you have things like for example "a culture of unpaid long-hours").
Businesses have the right to not be represented by someone with pink hair if they don't want that to be their image. If I show up at work dressed up like a clown I'm probably gonna get a talking to. I don't understand what the controversy is.
She had pink hair when they hired her. No one at the company bothered to engage with even a Zoom call to screen her appearance, so they are gonna do what now, exactly?