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Elon Musk Says X, Formerly Twitter, Will Have Voice and Video Calls, Updates Privacy Policy
(www.securityweek.com)
this post was submitted on 01 Sep 2023
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Most of us were Twitter users before it became a cross. It had a lot of important people, and it was very easy to connect to government agencies and companies. I had a much better success rate with getting issues resolved by tweeting rather than going through the slow traditional customer support routes.
But it's a wasteland now, even getting support there is hard because companies just treat it as another support channel. Burn it to the bare metal.