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Nung ginamit ko yung BPI Vybe app, na-migrate lahat ng points ko automatically. Never had to deal with BPI over the phone regarding points. Not sure if same yung redeemable rewards through the app and through a call, though.
Nasabi nga din ng agent maginstall daw ako nung BPI app para makapagscan ng rewards. Kaso yung specific na nireredeem ko daw na type ng reward wala pa daw dun... Oh well, salamat sa pagremind - nalimot ko yung binanggit na app name kasi din haha kakahintay sa mga hold haha! Hintay na lang muna talaga ako siguro para sa specific, pero magscan na din ako dun.